Privacy & safety

Access by need—not curiosity.

A sensitive community should collect less, expose less and explain its limits before asking anyone to join.

What an account stores

  • Your made-up member name
  • A one-way password hash—never the password itself
  • When the account was created and last used
  • Community posts, replies and care reactions you choose to share
  • Private moderation and report records

What we do not ask for

  • Email address or real name
  • Phone number or exact address
  • Clinic, Medicare or provider details
  • Decision-guide answers or support-plan choices
  • Contact lists or device location
  • Private messages—direct messaging is unavailable

Community boundaries

Peer support with visible limits.

Community posts and replies are live for signed-in adults using pseudonyms. Automated checks look for threats, harassment, crisis language, identifying details and controlling advice before publication. Uncertain content is held rather than shown.

Automated checks can make mistakes. Members can report content for safeguarding review, delete their own contributions and delete their entire account. This community is not monitored continuously and cannot provide emergency, medical or counselling care.

Controls available now

Delete my accountDelete individual postsDelete individual repliesAutomated safety checksOne-tap reportingNo direct messages
Automated moderation privacy

When the external moderation service is connected, the text you submit is sent for an automated safety classification before publication. OpenAI states that API inputs are not used to train its models by default, although abuse-monitoring logs may be retained for up to 30 days. Do not post names, contact details, clinic details or exact locations.

No password recovery by email

Because no email or phone is collected, a forgotten password cannot be reset. Choose a unique password you can store safely. Never use a member name or password you use elsewhere.